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Terms & Conditions

Terms and Conditions for Honey Paws

Effective Date: 5 September 2023

1. Acceptance of Terms and Conditions

By accessing or using the services provided by Honey Paws, you agree to be bound by these Terms and Conditions (“T&C”). If you do not agree to these terms, please refrain from using our website and services.

2. Definitions

• “We,” “us,” or “Honey Paws” refers to the owner/operator of the online shop.
• “You” refers to the customer and user of our online shop.
• “Products” or “Goods” refers to the items available for purchase on our website.
• “Website” refers to https://honeypawsstore.com

3. Products and Orders

• We offer various dog related products for sale on our website.
• All product descriptions, prices, and availability are subject to change without notice.
• Placing an order on our website constitutes an offer to purchase the selected products.
• We reserve the right to accept or reject any order, and we may cancel or limit quantities purchased.
• You are responsible for providing accurate and complete information during the order process, including billing and shipping details.

4. Payment

• We accept payment through PayFast, Yoco, Payflex and PayJustNow, which may include credit/debit cards, electronic wallets, or other methods as specified on our website.
• You agree to pay all applicable charges, including taxes, fees, and shipping costs, as indicated during the checkout process.

5. Shipping and Delivery

• We will make reasonable efforts to fulfill and deliver your order within the estimated timeframes provided. However, delays may occur, and we are not responsible for such delays.
• Shipping costs and options will be displayed during the checkout process. You are responsible for all shipping fees.
• Please read all information regarding our shipping and delivery here: https://honeypawsstore.com/5165-2/

6. Returns and Refunds

• We only offer returns, refunds or exchanges on products that has been damaged during shipping. In order to qualify for a refund or replacement (only if we have stock) of a damaged item, you need to contact us at honeypaws20@gmail.com or 060 974 5641 within 24 hours with the receipt of your order and a photo of the damaged items as proof. We do not allow any refunds or exchanges on treats or doggy peanut butter that has been damaged during shipping.

7. Privacy and how we use your information

• You can view our full Privacy Policy here: https://honeypawsstore.com/privacy-policy/

8. Intellectual Property

• All content on our website, including text, images, logos, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. You may not use or reproduce any content without our explicit permission.

9. Termination

• We reserve the right to terminate or suspend your access to our website or services at our discretion, without notice, for any violation of these T&C.

10. Limitation of Liability

• To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11. Changes to Terms and Conditions

• We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and it is your responsibility to review them periodically.

12. Contact Information

• For questions, comments, or inquiries, please contact us at honeypaws20@gmail.com.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.